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Legal & Privacy

Privacy Policy

Effective date / last updated: August 5, 2026

This Privacy Policy explains how Unaah Fresh Inc., operating under the ÜNAAH brand ("ÜNAAH", "we", "us", "our"), handles information collected through unaah.co. Unaah Fresh Inc. is the organization responsible for this website. This policy is written in plain language and reflects how the website works today: an informational website with a contact form and a product-update list. We do not sell products or process payments through this website.

Information We Collect

Contact form. When you send an inquiry, we collect your name, email address, organization (if provided), inquiry type, subject, and the message you choose to write.

Product-update list. If you sign up for updates, we collect your email address, and optionally your first name, country, how you relate to the product category, the priorities you select, any notes you add, and your consent to be contacted.

Technical and security information. To operate the website and protect it from abuse, our systems process limited technical information such as browser and device information and a non-reversible representation of the network address used to submit a form.

Analytics

We use limited first-party analytics to understand website usage and campaign performance. This may include page paths, referral information, campaign parameters and an anonymous session identifier. We do not currently use advertising cookies or third-party behavioral tracking.

How We Use Information

We use information to respond to inquiries, to administer the product-update list and notify interested people about relevant product availability, to evaluate potential partnership, licensing, research, investment, or commercial opportunities, to maintain website security and prevent abuse, and to improve the website.

Sharing and Service Providers

We do not sell personal information.

Information may be handled by service providers who support the operation of this website. These providers fall into the following categories: website and cloud hosting, database infrastructure, transactional email delivery, security and abuse prevention, and first-party analytics infrastructure. Providers are engaged to process information on our behalf and for the purposes described in this policy. Information may also be disclosed where required by applicable law or to establish, exercise or defend legal rights.

Safeguards

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature and sensitivity of the information we handle, including access restrictions, transport encryption, and abuse-prevention controls. No method of transmission over the Internet and no method of electronic storage can be guaranteed to be completely secure, and we cannot warrant absolute security.

Where Information Is Processed

Our service providers and hosting infrastructure may process and store information outside your province or outside Canada. Where that happens, the information may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, or governmental authorities in those jurisdictions under applicable local law. Unaah Fresh Inc. remains accountable for personal information under its control and uses contractual and technical safeguards appropriate to the sensitivity of the information.

Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this policy. In practice:

  • Product-update list records are retained until you withdraw consent or ask to be removed, or until the relevant communications are complete. A limited suppression record may be kept so that we can honour an unsubscribe request.
  • Contact inquiries are retained while we respond and for a reasonable business-record period afterwards.
  • Analytics information is retained for a limited measurement period.
  • Security and rate-limiting records are retained for short operational periods.
  • Legal and security records are retained where necessary to establish, exercise or defend legal rights, or to meet legal and recordkeeping obligations.

Your Choices and Rights

Subject to applicable law, you may ask us to access, correct, or delete personal information you have provided, withdraw consent where our handling relies on consent, unsubscribe from product-update emails using the link in those emails, ask a question about this policy, or make a complaint about how your information was handled. Requests can be sent to info@unaahfresh.com and we will respond within a reasonable time. If you are not satisfied with our response, you may contact the applicable privacy regulator in your jurisdiction.

Please Do Not Send Sensitive or Confidential Information

This website's forms are ordinary public web forms. Please do not submit patient information, medical or health details, proprietary technical information, or any other confidential information through them. Formal confidentiality arrangements can be established before detailed information is exchanged.

Children

This website is intended for adults and is not directed to children. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page indicates when it was last revised.

Privacy Contact

Questions, requests, or complaints about this Privacy Policy can be directed to our Privacy Officer:

Privacy Officer
Unaah Fresh Inc.
10-1338 Wellington St W
Ottawa, ON K1Y 3B7
Canada
info@unaahfresh.com